Frequently Asked Questions
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How long will it take from when I order my carpet till I can have it installed?
On most special orders it takes 1 - 2 weeks, We also have a large selection of in stock carpet and vinyl remnants which can sometimes be installed the next day.
How can I choose a durable carpet?
All fibers have their own characteristics, but no single fiber is perfect for every environment. When choosing a durable carpet, it is important to remember that the carpet construction impacts the durability. If you’re looking for a carpet ideal for a heavy traffic area, look for a dense carpet with a short pile for increased durability. If you opt for cut pile, use a tight twist carpet. If you want Berber, choose something with small, tight loops for increased durability.
see more....
What is the right type of padding for my carpet?
It depends on the type of carpet, for thick plush carpet we recommend a 1/2" 6 lb. padding, For lower pile carpets, woven and Berber carpets we recommend a 32 oz. felt padding. see more...
Some carpet is measured in square feet, and other carpet is measured by square yard. What’s the deal?
The change in measurement from square yard to square foot was recently made to help reduce confusion for homeowners, since most rooms are measured in square footage. Basically if you divide your square footage by 9 that's how many square yards you have. To make it simple we price everything both ways.
Will vacuuming regularly decrease the stain resistant chemical in my carpet?
No. Regular vacuuming is an important part of complete carpet maintenance. Vacuuming will help to remove dry soil particles that can dull fibers and cause matting to occur.
How do I remove a stain from my carpet?
See our carpet care page.
How often should my carpet be professionally cleaned?
Frequency of cleaning should be determined based on household conditions. We recommend a professional cleaning every 12 - 18 months.
Is it normal for my new carpet to have a smell?
It is normal for new carpet to have a smell, usually the smell will dissipate after a day or two. in the rare case that the smell stays for longer you can sprinkle baking soda on the carpet for about 15 minutes then vacuum it, you can also buy in your supermarket deodorizer powder for carpet. (Note: Rooms with poor ventilation or basements usually take longer for the smell to go away - Try to ventilate by opening widows and run a fan.)
Should I be worried about asbestos in resilient flooring?
Generally if your floor is less then 35 - 40 years old it most likely doesn't contain asbestos.Asbestos in flooring materials can be a concern if not managed properly. Fortunately, when intact and in good condition, it should not be a problem. Only when floors containing asbestos fibers are crumbled or pulverized do they enter the air and become a health hazard if inhaled.
I had A flood in my basement, My carpet got wet, What should I do?
see our Blog on flooding. " Got Flooded ? "
On most special orders it takes 1 - 2 weeks, We also have a large selection of in stock carpet and vinyl remnants which can sometimes be installed the next day.
How can I choose a durable carpet?
All fibers have their own characteristics, but no single fiber is perfect for every environment. When choosing a durable carpet, it is important to remember that the carpet construction impacts the durability. If you’re looking for a carpet ideal for a heavy traffic area, look for a dense carpet with a short pile for increased durability. If you opt for cut pile, use a tight twist carpet. If you want Berber, choose something with small, tight loops for increased durability.
see more....
What is the right type of padding for my carpet?
It depends on the type of carpet, for thick plush carpet we recommend a 1/2" 6 lb. padding, For lower pile carpets, woven and Berber carpets we recommend a 32 oz. felt padding. see more...
Some carpet is measured in square feet, and other carpet is measured by square yard. What’s the deal?
The change in measurement from square yard to square foot was recently made to help reduce confusion for homeowners, since most rooms are measured in square footage. Basically if you divide your square footage by 9 that's how many square yards you have. To make it simple we price everything both ways.
Will vacuuming regularly decrease the stain resistant chemical in my carpet?
No. Regular vacuuming is an important part of complete carpet maintenance. Vacuuming will help to remove dry soil particles that can dull fibers and cause matting to occur.
How do I remove a stain from my carpet?
See our carpet care page.
How often should my carpet be professionally cleaned?
Frequency of cleaning should be determined based on household conditions. We recommend a professional cleaning every 12 - 18 months.
Is it normal for my new carpet to have a smell?
It is normal for new carpet to have a smell, usually the smell will dissipate after a day or two. in the rare case that the smell stays for longer you can sprinkle baking soda on the carpet for about 15 minutes then vacuum it, you can also buy in your supermarket deodorizer powder for carpet. (Note: Rooms with poor ventilation or basements usually take longer for the smell to go away - Try to ventilate by opening widows and run a fan.)
Should I be worried about asbestos in resilient flooring?
Generally if your floor is less then 35 - 40 years old it most likely doesn't contain asbestos.Asbestos in flooring materials can be a concern if not managed properly. Fortunately, when intact and in good condition, it should not be a problem. Only when floors containing asbestos fibers are crumbled or pulverized do they enter the air and become a health hazard if inhaled.
I had A flood in my basement, My carpet got wet, What should I do?
see our Blog on flooding. " Got Flooded ? "
